Overview
These Terms of Service ("Terms") govern your use of rawlingsus.com, operated by our team as an authorized reseller of premium baseball and softball goods. By accessing or using our services, you agree to these Terms in full.
Our Role
rawlingsus.com operates as an independent e-commerce retailer. We source and distribute authentic Rawlings products directly to consumers through our online storefront. We are not the manufacturer of the products sold but are committed to ensuring every item we ship meets quality expectations.
Order Fulfillment
- Orders are accepted subject to product availability and our confirmation.
- We reserve the right to refuse or cancel any order at any stage, including after confirmation, if we identify an error in pricing, product description, or availability.
- In the event of cancellation, you will be notified and fully refunded.
Pricing & Currency
- All transactions are processed in USD.
- Prices are subject to change without notice but will not affect orders already placed and confirmed.
- We do not charge any additional fees beyond the stated product price and applicable taxes at checkout.
Shipping Terms
- Free shipping on all orders, no minimum required.
- Standard delivery: 6–12 business days worldwide.
- Expedited options available upon request.
- Full details are set forth in our Shipping Policy.
Returns & Exchanges
- 60-day return window from delivery date.
- Free return shipping on all returns.
- Refunds processed within 5–10 business days of receipt.
- See our Refund Policy for complete terms.
User Conduct
You agree to use rawlingsus.com in compliance with all applicable laws and regulations. You may not use our services for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights or attempting to interfere with our systems.
Communications
By providing your email address, you consent to receive communications from us regarding your orders, account, and — if you opt in — promotional content. You may unsubscribe from marketing emails at any time.
Dispute Resolution
In the event of a dispute arising from your use of rawlingsus.com or purchase of products, we encourage you to first contact our customer service team at support@rawlingsus.com. We are committed to resolving issues through direct communication and fair resolution.
Modifications to Service
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time, including the availability of any product, feature, or content, without liability to you or any third party.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Terms of Purchase, Refund Policy, and Shipping Policy, constitute the entire agreement between you and rawlingsus.com regarding your use of our website and services.
Contact
For any questions regarding these Terms of Service, please contact us at support@rawlingsus.com.